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Customer Service

Shipping & Delivery
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the Canada, USA. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Items in stock will typically ship out in the next business days.
Returns & Replacements
Our goal is to ensure your complete satisfaction with your purchase. Any item can be returned within 30 days to the purchase.
 
Payment, Pricing & Promotions
All the prices are subject to change at anytime. We make the best effort to limit the errors with our prices, we reserve the right the modify the prices at any time. 
 
Cancellations 

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy. 

Return Address:
Woodfrog Canada stores, 2259 Pelletier, Trois-Rivieres, (QC) Canada G8Z-2H2
Phone: (855) 561-4567

E-mail: support@woodfrog.ca